A survey is a list of questions aimed at obtaining specific data for a specific group of people. Surveys may be conducted by telephone, online, face to face and in various other ways.
A set of users for whom the product is intended.
The method that is used for identification and understanding of actions to be performed by the user when interacting with the web site or application.
Task Flow Diagrams
A visual representation of the task and the relationship between them on the website.